PMS Equivalents Of Fabric Colors & Our Standard Printing Colors
Approximate equivalents of actual fabric colors, to be used as a guide. There is no PMS match charge for these colors.
METALLIC INK: Standard Metallic Colors Are:
GUIDE TO UMBRELLA MEASUREMENTS & IMPRINTING AREA
ARC & DIAMETER: Measured in inches.
IMPRINT AREA: Logos are printed approximately 1.5” up from the bottom seam. Maximum imprint width & height vary by product.
All orders and artwork must be emailed to order@strombergbrand.com. Your PO number, company name, bill-to information, shipping address(es), umbrella color and style, imprint color(s), and the actual print-ready art must be submitted at the same time. Please ensure ALL necessary information and files are submitted ASAP, for your order to be processed. We automatically email confirmation once orders are entered.
ELECTRONIC MEDIA: Is required and should go to: order@strombergbrand.com. Purchase orders and art cannot be mailed or faxed to us. Please submit everything needed to process your order via email. We reserve the right to reject or cancel orders that might be incomplete, incompatible, or illegible.
PC FORMAT: Adobe Illustrator vector art. Convert text to outlines, embed linked files, & save as Illustrator (.ai), EPS, SVG, or PDF format. Branding guidelines (if available) are not required but may be helpful. Please send us PMS colors for reference if needed. For more details, please read: Getting The Most Out Of Art Files For Screen Printing.
MAC FORMAT: Same guidelines as above, plus artwork should be saved in a PC-compatible format.
WE DO NOT ACCEPT: BMP, CDR, DAT, DST, GIF, JPG, JPEG, PNG, PS, SIT, TIFF, DOC, DOCX, or hard copy art. Only Illustrator-compatible vector art is accepted. Additional charges may apply if submitted artwork needs to be converted into a usable file. If unsure whether an art file will work, please email us to review the art before submitting your order. If you do not have an art file, and wish for a typesetted imprint with your order, extra fees apply: see "Artwork Services" below.
COPYRIGHTS: By submitting artwork and a Purchase Order to StrombergBrand, you acknowledge that you hold all necessary rights or licenses for relevant art files, and authorize us to use any intellectual property therein for processing an order, including digital and physical reproduction as needed. Any intellectual property submitted to us must be free of infringements or legal restrictions. We do not accept responsibility or liability for potential unauthorized usage, as we rely on distributor representations to determine copyright status and other legal rights.
1. PRICES
F.O.B. factory. All pricing is in U.S. dollars.
2. NEW ACCOUNTS
First-time customers require prepay.
3. ESTABLISHED ACCOUNTS
For accounts with pre-approved credit lines we offer a 1% discount for payment made in 10 days, net to be paid promptly within 30 days.
4. PRICE CHANGES
All prices are subject to change, but orders are not processed without prior authorization from the customer.
5. VOLUME DISCOUNTS
Prices for quantities significantly greater than shown herein shall be quoted on request. Quotes will be valid for a limited time, as prices are subject to change.
6. CO-OP & ONLINE STORE PROGRAMS
A 24 unit minimum order is required for co-op EQP. Proof of co-op is required and the specific terms of the co-op must be approved by us. Please call or email for details. Note that programs are only for 1-color 1-location imprints on in-stock handheld umbrellas. Patio umbrellas, heat transfers, and custom items are excluded from EQP under all circumstances.
7. SHIPPING
All shipments are shipped our best way unless we are notified to follow specific instructions. Cost and delivery time can be estimated here on our website. Each product page has a button labeled "Freight Estimator" above the price grid, near the buttons for virtuals and hi-res images.
Estimates are valid for up to 10 business days. Please note that these are estimates and subject to changes. Shipping rates and delivery times are determined by shipping providers (not StrombergBrand) and may vary during times of high demand. If you would like a truck quote for larger orders (typically 500+ pieces) please contact us for details. Additional charges and restrictions may apply, such as pallet charges. Dock to dock commercial delivery only with truck quotes; does not include liftgate, inside delivery, call before delivery, or other services.
Standard pallets (48x48x60) cost $65.00(G) each. Larger pallets (58x48x60) for patio umbrellas are $99.00(G) each.
8. RETURNS & CLAIMS
Must be reported within 15 working days from receipt of merchandise and must have our RA # prominently displayed. We reserve the right to turn away returns/claims not reported within our time frame.
Delivery receipt errors or shortages must be reported within 7 working days to ensure we can work with carriers to rectify any issues.
9. LIMITED LIFETIME WARRANTY
We will repair or replace any defective umbrellas returned to us prepaid. This warranty applies to manufacturing defects only. Abuse, misuse, or normal age-related wear is not covered. Warranty returns must have our RA # prominently displayed.
10. ORDER COMPLETION
There is no additional charge for shipping exact quantities outside of column quantities. Custom orders may be considered complete with +/- 5% overrun or underrun. We always strive to ship the quantity listed on purchase orders submitted to us.
11. PRODUCTION TIME
Time is quoted from date of receipt of order, print-ready vector art, approvals, terms, and any other information needed to process the order. Production time varies depending on the requirements of each order and current levels of demand. It is generally 5-15 working days after all approvals. (We do not begin production on orders without approvals in writing! Both sales order and art proofs must be approved first. We will email you ASAP after receiving your order details. If you don't get a confirmation email from us soon after submitting your order, then we didn't receive your order.)
For time-sensitive orders, please call ahead to confirm current production times. Mention in-hands date(s) when submitting a PO to ensure orders can be fulfilled on time. Rush orders are not always feasible and may have additional costs. Note that orders for blanks have faster turnaround times, especially if shipped in carton quantities.
12. SHIP DATE CHANGES
Any customer changes to ship date must be made 5 days prior to scheduled ship date. We will move the ship date of an order if approvals (of sales order and/or art) are not received on time. Incomplete purchase orders or art/order changes may also lead to ship dates being moved.
13. CANCELLATION/RESTOCKING FEE
15% of order cost. No cancellations on imprinted merchandise.
14. DYE LOTS & WOOD TONES
Certain color fabrics may vary from dye lot to dye lot. Our fabrics should match our standard PMS colors (shown above) but there may be variance. Handle finish color may vary from lot to lot, due to natural variations in wood.
15. SAMPLES
Available at EQP plus a shipper number. For in-stock items only. Send e-mail sample requests to: sample@strombergbrand.com. Please include your billing/company information in the email, so we can find your account in our system. We may require additional information to set up first-time customers.
Requests received by 2 PM EST will be shipped same day. Samples can be blank or they can have a random imprint.
16. INVENTORY
Stock availability can be viewed here on our website. Each product page has a button labeled "Inventory" (above the price grid, near the buttons for spec sheets and hi-res images). These numbers are updated twice daily and subject to change without notice. Inventory levels are not guaranteed especially during periods of high demand. Please check inventory online before placing orders.
Inventory is reserved on a first-come first-served basis, when we receive complete Purchase Orders. We cannot hold stock without a formal Purchase Order. If we are out of stock on an item/color, we will contact you to see if you'd like an alternative, or if you'd like to wait until our next estimated restock date.
17. PRE-PRODUCTION PROOFS
Standard pricing applies to screen printed orders only (not process). Add 2 weeks to normal delivery time.
Process color: $72.00(G) for rain umbrellas or $125.00(G) for patio umbrellas; plus cost of item, run charge(s), setup(s), and other charges if applicable. Add 2 weeks to normal delivery time. Click here for more details. Spec samples may have different terms and conditions.
18. ART PROOFS
PDF virtual proof(s) are automatically provided for every order, along with sales order acknowledgement and the art file at actual size (which we use for printing). Each order thus has a minimum of 3 files for review. All files must be approved before we begin production. There is no charge for these initial proofs, although multiple requests for proofs/revisions may incur charges (see "Artwork Services" below).
Electronic proofs may vary from actual printed product. Virtuals are approximations used solely as a visual reference for color(s) and location(s), and are not to scale. We will print the art at the size listed, using the logo art file(s) provided. Artwork is always maxed out within each item's maximum imprint area, unless otherwise requested. Proofs are sent within 24-48 hours of receiving an order plus its associated camera-ready art. Orders are not processed if your art files are missing or incomplete.
19. RE-ORDER SETUP/SCREEN
Art files saved for 18 months only (screens are not saved). Rain Umbrella: $32.50(G) for each color, each design. Patio Umbrellas: Panel $95.00(G), Valance $68.00(G). These prices are for Screen Printing only; they do not apply to other forms of imprinting (process color and laser engraving are always full price and do not have reorder discounts). For more pricing details, click here.
20. DROP SHIPS
$8.50(G) each. Individual boxing is included. Special packaging may be extra.
Note: we do not support e-commerce single-item dropshipping or retail purchases; we are wholesalers and only accept orders from authorized promotional product distributors. Minimum quantities are listed on each item page and less-than-minimum orders are not possible.
21. SPECIAL PACKAGING/REQUESTS
Please call or email us for details if you need special packaging, hang tag removal, case insertion, or other requests not listed on this page.
22. UMBRELLA CASE PRINTING
Available on most items which include a matching case (sleeve). Imprint cost is $2.00(G) plus setup; 1-Color 1-Location only, except on special overseas orders. Maximum imprint height is usually 1.5" and dimensions vary by item.
23. WIDE TIE PRINTING
Available on all items with wide ties (straps). Imprint cost is $2.00(G) plus setup; 1-Color 1-Location only, except on special overseas orders. Maximum imprint height is usually 0.75" and dimensions vary by item.
24. UNDERCANOPY PRINTING
Printing on the inside (interior) of handheld umbrella panels is available at $2.00(G) per color, per design, plus setup. Maximum imprint area is usually 1" less than the outer canopy imprint area and dimensions vary by item. Please see each product page for imprint area details.
25. 4-COLOR PROCESS
Click Here for details.
26. ARTWORK SERVICES
TYPE SET: $20.00(G) for adding straight line copy. We use bold sans-serif fonts, unless otherwise requested. For additional design services, including custom typography and curving text, please contact us for details.
ART CONVERSION: $25.00(G) for converting inadequate art files to vector art. Complex art may cost more.
GENERAL: $60.00(G) per hour for art changes, custom work, non-standard services, etc.
VIRTUALS: We automatically supply no-charge virtuals once orders are placed (see above). For extra virtuals, prior to placing an order, you may email virtual@strombergbrand.com with your request and vector art file(s). These are not kept on file and turnaround time is usually 24-48 hours. Requests for large numbers of virtuals may incur a fee. For immediate virtuals, please click the virtual tool button on each item page (near the buttons for art templates and estimating freight). This flexible and convenient web tool offers multiple options for creating unlimited free virtuals 24/7.
27. PMS MATCH
$32.50(G) per color, per design. We will mix inks to achieve the closest PMS match. With fabric printing, an exact match cannot be 100% guaranteed. Please note that we cannot perform PMS matches for metallic inks or inks that are not Pantone Coated. There is no PMS match charge when using our standard ink colors (see above).
28. INK CHANGE
$32.50(G) per color. Minimum quantity per order is 12 pieces per ink change. This discounted charge is applied to orders with multiple ink colors which use the same screen, instead of charging for additional screens.
29. PICK CHARGE
$6.25(G) per color, after the first two umbrella colors (may vary depending on order size). This charge is applied to orders with multiple umbrella colors, to account for the extra time and effort preparing the order. Minimum 12 umbrellas per color.
30. RUN CHARGES
Screen printed umbrellas include a 1-color, 1-location imprint in their listed price. For additional colors or locations, run charges are as low as $1.25(G) per umbrella. Click Here for details.
NOTE: All trademarks shown herein are the sole property of the trademark holder. Merchandise shown with trademarks is purely for illustrative purposes and is not offered for sale by StrombergBrand without the express written authority of the trademark holder. No endorsement is implied for or by StrombergBrand and we will remove any visual reference upon request. All information offered by StrombergBrand, including pricing, is subject to change without notice.
